Find the best plan for you
How many Zendesk agents do you have?
- Choose specific apps
- From $1/agent/month
- Light agents free
- Free trials on all paid apps
- Full access: all 16 apps on the top tier
- Future apps also included
- Unified billing
- Light agents free
- Everything in Suite
- White-glove onboarding
- Premier support SLAs
- Multiple Zendesk instances
- Custom licensing
All prices in USD. Suite requires subscribing with all paid Zendesk agents.
Apps are always free for light agents and on sandbox accounts.
* Suite price $15 per agent per month if paying monthly.
Pick the apps you need
| App | Price | Monthly total | |
|---|---|---|---|
Approve
|
Core
$5 per agent / month
|
– | |
|
Pro
$8 per agent / month
|
– | ||
Broadcast
|
$1 per agent / month | – | |
Calendar
|
$6 per agent / month | – | |
Field Rules
|
$2 per agent / month | – | |
Future Tickets
|
$3 per agent / month | – | |
Hide Ticket Fields
|
Free forever | ||
Kanban
|
$5 per agent / month | – | |
Liquid Placeholders
|
Free forever | ||
Notify
|
$2 per agent / month | – | |
Power Actions
|
$50 per month | – | |
Recurring Tickets
|
$120 per month | – | |
Reminders
|
Core
$2 per agent / month
|
– | |
|
Pro
$4 per agent / month
|
– | ||
Survey
|
Core
$100 per month
|
– | |
|
Pro
$180 per month
|
– | ||
|
Enterprise
$300 per month
|
– | ||
Tasks & Subtickets
|
Basic
$4 per agent / month
|
– | |
|
Core
$6 per agent / month
|
– | ||
|
Pro
$8 per agent / month
|
– | ||
Timers
|
$2 per agent / month | – | |
Undo
|
Free forever |
12,000+ teams say it pays for itself
Real quotes from customers who switched to — or expanded on — a SweetHawk plan.
What you get from SweetHawk completely changes what Zendesk can do for you.
Every time we've needed to extend the functionality of Zendesk, SweetHawk apps have been there.
What really stands out is that there's genuinely a SweetHawk app for every use case. You might not need them all at once, but as your processes evolve, you'll quickly find a place for each of them.
Frequently asked questions
SweetHawk pricing and billing
Yes, we offer a 14 day free trial on all apps.
No, simply enter the coupon code NOCC to avoid needing to enter your credit card.
A paid Zendesk agent seat counts as one billable agent. Light agents are always free.
Yes, you can restrict access by role or group, and you'll only be billed for the agents who have access.
No, the Suite applies to all paid Zendesk agents on your account (light agents remain free).
Your billing automatically adjusts based on your Zendesk agent count. Changes are prorated, so you only pay for actual usage.
Yes, we offer monthly and annual plans.
Yes, for annual Suite subscriptions. You can send us a Purchase Order if required.
Suite subscriptions are canceled from within the Suite app. End billing for apps by uninstalling them.
You may do so any time. To switch to Suite billing, subscribing to a Suite plan automatically stops individual app billing. To switch to individual app billing, simply cancel your Suite plan.
No, apps are free forever on sandboxes. Install apps with the NOCC coupon code to bypass the need for a credit card.
Contact our sales team for Enterprise Suite pricing tailored to multi-instance setups.
Contact [email protected] to request one. (Note: you will receive a W-8 BEN-E form instead because we are based in Australia).