Released late 2025 on the Zendesk Apps Marketplace
Advanced macro and trigger actions for Zendesk
Custom one-click actions that update fields Zendesk triggers can't touch, act on related tickets, run Liquid formulas, and bulk-update in a single click.
$50
per month
No credit card required · Free forever on Sandbox accounts
What Zendesk triggers should be able to do
Zendesk's native triggers are powerful — but limited. Power Actions fills the gaps that usually push teams into webhooks and home-grown services.
- Manual or automated — same definition: one action, both modes.
- Field types triggers can't touch: multi-select, lookup, calculated, multi-line.
- Change ticket metadata: From address, CCs, requester, comment author.
- Act on related tickets: parent, subticket, referenced, or a lookup set.
- Calculated field values: field math via formulas.
- One-click bulk updates: atomic batch changes across selected tickets.
- Liquid & placeholder support: conditional logic and formatting inside actions.
- Reliable delivery, no webhooks: retries and observability, not fragile glue.
