Zendesk agent alerts & broadcasts

Display targeted popups or urgent interrupting alerts directly in the Zendesk Agent Workspace.

$1 per agent / month

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No credit card required · Free forever on Sandbox accounts

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Get your message in front of every agent

Broadcast targeted messages to agents inside Zendesk. No Slack required.

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Send announcements to all agents, specific groups, or individual team members. Right message, right people.

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For critical messages, use interrupting mode — the message takes over the screen until the agent acknowledges it.

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Format your messages with rich text, links, and custom styling. Alerts look as professional as your brand.

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See who has seen your broadcast and when. Confirm that critical messages have been acknowledged by the right people.

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Schedule broadcasts to appear at a specific time. Prepare announcements in advance for predictable delivery.

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At $1 per agent per month, Broadcast is accessible to any team. The most affordable way to reach every agent.