Every app your team needs
17 deeply integrated Zendesk apps. Each one sold individually or as part of the Suite.
Paid apps
Add tasks to tickets, break work into linked subtickets, and track progress as each task is completed.
Add approval requests to tickets with multi-step workflows, deadlines, Slack approvals, and dynamic approvers.
Schedule and manage events directly from tickets with two-way sync to Google and Microsoft calendars.
Send unlimited surveys with rating types like 5 star, 0–10, Good/Bad, and multi-select to capture customer feedback.
Visualize tickets on Kanban boards, move cards between workflow stages, and update tickets instantly.
Set reminders on tickets that follow business schedules and trigger workflows to update tickets when they end.
Control ticket fields by setting rules to conditionally show, hide, or require them based on ticket data.
Send real-time notifications to agents or groups with custom messages triggered by ticket updates or workflow events.
Schedule tickets to appear in the future so you can close the current one while ensuring timely follow-ups with customers.
Automatically create tickets on a recurring schedule with customizable timing, templates, and ticket fields.
Down to the second timers to track any period on a ticket, for SLAs, OLAs, workflows and deadlines.
Display targeted popups or urgent interrupting alerts in the Agent Workspace, with full read and dismiss tracking.
Expand what Zendesk triggers and automations can do with powerful actions, advanced field updates, and dependable workflow control.
