The most installed suite of Zendesk apps.

Powerfully simple Zendesk apps.

Seamlessly integrated with Zendesk. Purpose-built for teams of any size.
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Approve
$8 per agent per month
★★★★★
Add powerful approval workflows to Zendesk tickets.
Broadcast
$1 per agent per month
★★★★★
Send targeted alerts inside the Agent Workspace.
Calendar
$6 per agent per month
★★★★★
Turn tickets into synced calendar events.
Field Rules
$2 per agent per month
★★★★★
Control ticket fields with dynamic rules and automation.
Future Tickets
$3 per agent per month
★★★★★
Solve tickets now and schedule follow-ups for later.
Kanban
$5 per agent per month
★★★★★
Track ticket workflows with visual Kanban boards.
Notify
$2 per agent per month
★★★★★
Send real-time notifications to the right people.
Power Actions
$50 per month
★★★★★
Execute ticket workflows with advanced updates.
Recurring Tickets
$120 per month
★★★★★
Automate reminders that follow your business schedule.
Reminders
$2-$4 per agent per month
★★★★★
Set reminders to get notifications and trigger workflows at the right time.
Survey
$100-$180 per month
★★★★★
Create flexible customer feedback surveys with custom questions.
Tasks and Subtickets
$6 per agent per month
★★★★★
Create tasks, assigned subtickets, and phased workflows for tickets.
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Trusted by 12,000+ organizations
Amazon
Pinterest
Westfield
Oppenheimer
Twilio
ImmunityBio
Carsales
Checkout.com
Decathlon
Australia Post
eBay
Productboard
Porsche
Brown & Brown
MongoDB
Jetstar

Make Zendesk fly.

‍SweetHawk is the most installed suite of Zendesk apps, trusted by thousands of teams to streamline workflows, automate tasks, and go further with what you already have.
Simple, powerful, self-service.
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Making complex Zendesk workflows simple

Why teams choose SweetHawk

Turn Zendesk into a true workflow engine.

Empower your support team to build powerful, automated workflows natively inside Zendesk. No extra platforms or coding required.

Automate the work that slows teams down.

From approvals and reminders to recurring tickets, SweetHawk automates manual processes so agents can focus on solving customer issues.

Built for Zendesk. Designed for reliability.

SweetHawk apps work natively inside Zendesk so setup is fast, performance is reliable, and your data stays in Zendesk.

Resolve tickets faster.

Reduce clicks, delays, and manual steps so agents can move tickets forward quickly and managers gain better visibility.

Transparent, auditable, and secure.

Audit logs and change tracking make workflows transparent, compliant, and easy to manage. Keep your teams accountable with SweetHawk apps.

Trusted by 12,000+ businesses worldwide.

Join thousands of Zendesk teams using SweetHawk to streamline their operations, improve response times, and deliver better customer experiences.
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Automate Employee Workflows in Zendesk

Automate employee workflows like onboarding, access requests, approvals, and internal processes using SweetHawk. Build structured workflows, route tasks to the right teams, and keep everything tracked in one place.
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Get the Suite

‍Transform Zendesk into a powerhouse of automation.

The SweetHawk Suite gives you every app we’ve ever built, and every one to come, in a single, simple subscription.

Over 15 deeply integrated tools that let you automate approvals, manage tasks, schedule actions, run surveys, enforce SLAs, and deliver flawless workflows without the friction. No bundles. No tiers. No confusion. Just everything, for one low per-agent price.

‍One Suite. Endless power.
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