Ticket reminder notifications for Zendesk

Never forget a follow-up

Set smart reminders on any ticket. Business-hours aware so you're not getting pinged at midnight — and reminders that drive workflow, not just a ping in Zendesk.

• Unlimited reminders per ticket: each with its own time, message, and recipients.
• Business-hours aware: "two business days" lands Tuesday morning, not the weekend.
• Team reminders: the first available agent picks it up.
• Opt in or out with one click: lists adapt as people rotate on and off.
• Per-agent notification preferences: in-app banner, email, or both.
• Check off like a checklist: reminders stay visible until marked done.
• Personal & team views: top-bar for agents, nav-bar for managers.
• Filterable list: by date, ticket, status, assignee, or description.
• Snooze & reschedule: one click, context preserved.
• Recurring reminders: weekly, monthly, quarterly cadences.
• Trigger-driven: consistent policies without relying on memory.
• Works together with other apps: trigger workflows in other apps on every reminder lifecycle event →