Suite - Get all our apps!
Our Suite allows you to do so much more with Zendesk.
All our apps in one simple subscription.
Checklists for tickets. Child-parent ticket workflows. Manage projects.
The best way to do all types of approvals in Zendesk.
Attach calendar events to tickets and sync with Google or Office 365.
Custom popup notifications for Zendesk.
Set reminders to popup messages and get emails at specified times.
Define when and who ticket fields are shown to.
Make tickets time travel by setting a future date for their creation.
Undo and redo live changes on a ticket form.
Simply choose which ticket fields to hide from agents.
Superboost your customer satisfaction surveys with NPS.
Manage short Service Level Agreements with down to the minute actions.
Easily manage an unlimited number of schedules to create tickets automatically.
Find and test placeholders in triggers, macros, tickets, dynamic content and more.
What can I use the Suite for?
ITSM/Change Management for Zendesk
HR process automation for Zendesk
Project management for Zendesk
SLA/OLA enforcement for Zendesk
Complex approval workflows in Zendesk
Zendesk quality assurance & training
Zendesk CSAT and NPS reporting
and much more, explore all of our Zendesk apps
This is just the tip of the iceberg. We have customers across all verticals and all sizes from single-agent instances to thousands of agents that rely on our apps for all types of use cases.
“What you get from SweetHawk completely changes what Zendesk can do for you.”
— Jim Collins, Manager of Technical Support at Flagship Credit Acceptance
“I can’t imagine us being able to operate as effectively without SweetHawk apps.”
— Grant Foster - Internal Applications Specialist at Xero
Does the Suite really include all apps?
Yes, the SweetHawk Suite includes all of our apps and will include any new apps we release. For apps that have tiered pricing the Suite will include the highest tier.
Can I try your apps first?
Yes, by installing the free Suite app you can try any of our apps for free.
Our apps are automatically free forever in your Zendesk Sandbox account.
Are you a Zendesk reseller or implementation partner? Please contact us for more information on how to get access to our apps for free.
Ready to get started? Install and try it for free now.
Your journey to enhance Zendesk with SweetHawk enterprise-ready solutions begins here:
An arsenal of 15 flexible apps that help grow business processes painlessly.
Consistency
Prescribe workflows for the agent working on the ticket to ensure things are completed consistently on every ticket.
Time-Saving
With the ability to automate so many things using SweetHawk apps, the agent efficiencies to be gained are massive.
Flexibility
Our modular approach to building apps combined with their deep integration into Zendesk allows for much more customisable solutions.
Auditability
The logging in many of our apps, and the data that they pass into the Zendesk ticket allows most actions to be trackable and auditable.
Accountability
With improved consistency and auditability comes, by nature, increased agent accountability that feeds back into higher quality and output of work.
Insights
SweetHawk apps sync data to an array of Zendesk ticket fields. This allows you to build custom reports to meet your needs over in Zendesk Explore.
Start using Zendesk for so much more, today.
Privacy
We take your privacy seriously
Premier
Top-rated Zendesk apps provider
Flexible Billing
Credit card not required