Pricing
Pick & Choose
Purchase individual apps
Pick and choose app(s)
Choose app tier- Apps range from to $2/agent/month to $180/account/month
- Restrict access to apps
Choose to only pay for restricted agents - Email support
Comprehensive self serve help center - Pay monthly by card,
Or purchase an annual credit by card or wire transfer
Suite
agent/month*
All apps for all agents
- All SweetHawk appsPro versions includedNew apps included
HUGE SAVINGS! - Restrict access to apps
Pay for all (paid) Zendesk agents - Email support
Comprehensive self serve help center - Pay by card
Wire transfer available for annual billing only - Optional add-ons:
Premier Support
Advanced Data Compliance
API Access
Enterprise
Tailored Enterprise Plans
Support and Scalability for Enterprises
-
Premier Support
Enterprise terms
High volume / Large instance support
Custom Security reviews
- Multi year contracts
Volume discounts
Multiple subdomains on a single subscription - Expert implementation assistance
Zendesk health checks - Optional add-ons:
Advanced Data Compliance
API Access
*Billed annually upfront ($15 agent/month if paying monthly)
*Super Suite requires subscribing with all paid Zendesk agents
All prices in USD
Apps are free for light agents & free forever on sandbox (test) accounts.
“For a small price, SweetHawk really improves our operations in Zendesk”
Keven Pepin, Founder and President at KP Management
“I can’t imagine us being able to operate as effectively without SweetHawk apps.”
— Grant Foster - Internal Applications Specialist at Xero
Does the Super Suite really include all apps?
Yes, the SweetHawk Super Suite includes all of our apps and will include any new apps we release. For apps that have tiered pricing the Super Suite will include the highest tier.
Can I try your apps first?
Yes, by installing the free Super Suite app you can try any of our apps for free.
Our apps are automatically free forever in your Zendesk Sandbox account.
Are you a Zendesk reseller or implementation partner? Please contact us for more information on how to get access to our apps for free.
Ready to get started? Install the Super Suite now and try it for free.
Your journey to enhance Zendesk with SweetHawk enterprise-ready solutions begins here:
An arsenal of 15 flexible apps that help grow business processes painlessly.
Consistency
Prescribe workflows for the agent working on the ticket to ensure things are completed consistently on every ticket.
Time-Saving
With the ability to automate so many things using SweetHawk apps, the agent efficiencies to be gained are massive.
Flexibility
Our modular approach to building apps combined with their deep integration into Zendesk allows for much more customisable solutions.
Auditability
The logging in many of our apps, and the data that they pass into the Zendesk ticket allows most actions to be trackable and auditable.
Accountability
With improved consistency and auditability comes, by nature, increased agent accountability that feeds back into higher quality and output of work.
Insights
SweetHawk apps sync data to an array of Zendesk ticket fields. This allows you to build custom reports to meet your needs over in Zendesk Explore.
Start using Zendesk for so much more, today.
Privacy & Security
We take your privacy & security seriously
Premier
Top-rated Zendesk apps provider
Flexible Billing
Credit card not required