Recurring Tickets

Automatically create tickets on a recurring schedule with customizable timing, templates, and ticket fields.

$120 per month

β˜…β˜…β˜…β˜…β˜…Highly rated on the Zendesk Apps Marketplace

Eliminate manual work with recurring ticket automation.

The recurring tickets app lets you plan tickets to be created at intervals in the future. You just define at what interval you want it created with, then set the details of the ticket.

A few examples where recurring tickets can come in handy are for scheduling regular customer check-ins, contract renewals, security or safety audits, remembering to back up files, resetting passwords, doing the monthly payroll. Practically anything that you or your team need to do on a repeating basis you can set to happen with this app.

Now you can plan ahead, with certainty and audit-ability, with the Recurring tickets app.

Supported languages: πŸ‡§πŸ‡·πŸ‡΅πŸ‡Ή Portuguese, πŸ‡©πŸ‡ͺ German, πŸ‡«πŸ‡· French, πŸ‡³πŸ‡± Dutch, πŸ‡ͺπŸ‡Έ Spanish, and πŸ‡―πŸ‡΅ Japanese.

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"Working with a multigenerational team, many less comfortable with technology, requires automation to ensure consistent task completion. SweetHawk streamlines processes with minimal agent input, and strengthens transparency between agents and end users. I strongly recommend the full suite of SweetHawk apps!"

MW
Carly Adams
Enterprise Support
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"Great apps from the SweetHawk team. Tasks has become an invaluable part of our workflows. The support from the team is fantastic too!"

MW
Glenn Leach
Director of Operations
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"We have received nothing but stellar support working with the SweetHawk team! The apps have been incredibly useful, and the team is super responsive in providing personalized, tailored support when needed. Really appreciated!"

PM
Holly Vaughan
Customer Experience Leader
See the app in action...
Recurring Tickets

Automatically create tickets on a recurring schedule with customizable timing, templates, and ticket fields.

$120 per account
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Future Tickets
$3 per agent per month
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Schedule tickets to appear in the future so you can close the current one while ensuring timely follow-ups with customers.
Notify
$2 per agent per month
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Send real-time notifications to agents or groups with custom messages triggered by ticket updates or workflow events.
Kanban
$5 per agent per month
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Visualize tickets on Kanban boards, move cards between workflow stages, and update tickets instantly.
Reminders
$2-$4 per agent per month
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Set reminders on tickets that follow business schedules and trigger workflows to update tickets when they end.