Zendesk Recurring Tickets App

Manage schedules to create tickets automatically.

7-day free trial
$120 / instance / month

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The easiest way to create a Zendesk recurring ticket.

The recurring tickets app lets you plan tickets to be created at intervals in the future. You just define at what interval you want it created with, then set the details of the ticket.

A few examples where recurring tickets can come in handy are for scheduling regular customer check-ins, contract renewals, security or safety audits, remembering to back up files, resetting passwords, doing the monthly payroll. Practically anything that you or your team need to do on a repeating basis you can set to happen with this app.

Now you can plan ahead, with certainty and audit-ability, with the Recurring tickets app.

Define precisely when a ticket will be created using the ticket scheduler…

Define each ticket by selecting a template and/or override specific settings.

Create unlimited ticket templates to reuse across multiple schedules…

“We now manage our proactive services reliably with Recurring Tickets!”

— Melanie Hobman, Service Delivery Manager at Star21

Features

Included in our Super Suite or $120 instance/month
- Unlimited ticket schedules
- Unlimited zendesk agents
- Automate all your regular customer follow-ups, compliance reviews, maintenance tasks, etc
- Ticket Templates
- Take automation to the next level by defining any ticket field on your ticket schedules including type, priority, tags, form and of course custom ticket fields.