One of the most installed apps on the Zendesk Apps Marketplace
Hide ticket fields in Zendesk
Simplify the agent interface by hiding ticket fields that aren't relevant to the current ticket context.
Free
Free App
Less clutter. Better focus.
Hide ticket fields agents don't need. A cleaner interface means faster, more focused work.
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Hide any field
Choose which fields to hide from the agent view. Declutter the ticket form so agents focus on what matters.
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Role-based hiding
Show different fields to different agent roles. Admins see everything; frontline agents see only what they need.
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Instant setup
Configure in minutes. Select the fields you want to hide, choose who to hide them from, done.
Free forever — no credit card required