4.9 / 5 stars on the Zendesk Apps Marketplace
Undo Zendesk ticket field changes
Step back through in-progress ticket edits without losing the reply you were halfway through writing — plus macro misfire recovery and an unsubmitted-change safety net.
Free
The safety net for the messy middle
A macro just fired and touched ten fields. You meant the other macro. Before Undo, the only fix was to refresh and lose the reply you were halfway through. Now: step back, keep the good edits, drop the bad.
- Step-by-step reversal: walk back individual changes one at a time.
- Preserves your other edits: keep the reply, drop the mistake.
- Works on unsubmitted drafts: the safety net for the messy middle.
- Macro misfire recovery: see what a macro changed, reverse what you didn't want.
- Visible change history: compact list of recent edits with one-click revert.
- Zero configuration: install and the button just appears.
Recent changes
Macro applied: VIP escalation — changed 6 fields
Priority: Normal → Urgent
Status: Open → Solved
Free forever — no credit card required