4.9 / 5 stars on the Zendesk Apps Marketplace
Undo Zendesk ticket field changes
Add an undo button to Zendesk so agents can quickly reverse their last action and avoid costly mistakes.
Free
Free
per agent / month
Free trial included
Free App
Everyone makes mistakes. Undo them.
A simple, powerful undo button for Zendesk. Reverse accidental ticket changes before they cause real problems.
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One-click undo
Undo the last ticket action with one click. No support ticket, no admin request — just instant reversal.
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Prevent costly mistakes
Accidentally closed a ticket? Wrong status applied? Wrong macro triggered? Undo has you covered.
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Zero configuration
Install it and it just works. No settings to configure. The undo button appears automatically in the workspace.
Free forever — no credit card required