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Release notes for November 2025

December 1, 2025

All Apps

Bug Fixes

  • Fixed roles not working correctly in non-English languages

New Features

  • Comments are now supported in Zendesk CSAT survey responses

Improvements

  • Updated support for the new version of Zendesk CSAT

Bug Fixes

  • Short URLs are now supported for surveys
  • Fixed duplicate survey results being recorded
  • Thank you message can now be customised for surveys
  • Fixed duplicate survey submissions and improved the submission experience

Improvements

  • Sub-tickets created from tasks are now grouped as a single task

Bug Fixes

  • Fixed race condition in task webhooks causing errors
  • Fixed subtickets not linking back to the parent ticket

Bug Fixes

  • Fixed reminders ignoring the default reminder duration

Bug Fixes

  • Fixed error when an approver does not have an email address