Built for how your team works

Automate onboarding, offboarding, compliance checks and HR workflows entirely within Zendesk.

Consolidate HR into Zendesk. Manage leave requests, approvals, training, and auditable processes in one place.

Structure and automate every step of the client journey from first contact through to a successful handoff.

Comprehensive, flexible, and auditable approval workflows for virtually any request type in Zendesk.

Manage tasks, timelines, and team collaboration across projects without leaving Zendesk.

Measure customer satisfaction with transactional surveys. Store feedback in Zendesk and report on it directly.

Build QA workflows into Zendesk to drive agent performance, gather feedback, and track improvement over time.

A lean, cost-effective alternative to ServiceNow or BMC — change management built directly into Zendesk.

Track and enforce SLAs and OLAs with down-to-the-minute precision across any set of business hours.