Release notes for 1 February 2026

All Apps

Improvements

• New AI-powered Liquid Template Assistant for building templates

Survey

New Features

• Brand-specific custom domains are now supported for survey landing pages
• Replaced external image loading with inline icons in the question editor
• Customisable sender name and logo for Sunshine Conversations surveys
• New toggle for logo white background in survey branding

Improvements

• Updated survey link Liquid syntax to use single quotes for brand names

Bug Fixes

• Fixed Sunshine Conversations integration failing to find conversations
• Fixed dropdown height issue in the survey sidebar
• Fixed custom domain settings being deleted when saving survey settings
• Fixed favicon and logo size fields not showing in the Branding editor
• Non-admin agents can now access the survey link endpoint
• Fixed colour opacity not being preserved when saving survey brand colours
• Fixed rating label and image display in the question editor
• General bug fixes and stability improvements

Tasks & Subtickets

New Features

• Sub-ticket column is now included in task list CSV exports
• Ticket placeholders can now be used in task names

Bug Fixes

• Fixed intermittent error when deleting task definitions
• Completed task lists now collapse automatically by default
• CSV export order now matches the alphabetical order shown in the app
• Fixed auto-collapse triggering incorrectly when completing all tasks

Approve

New Features

• Slack integration is now available for all Approve customers

Improvements

• Renamed email security setting to 'Stronger email security' for clarity

Bug Fixes

• Fixed Slack approval notifications sometimes appearing in the wrong language

Kanban

Bug Fixes

• Fixed Kanban card menu becoming greyed out when clicking a card

Liquid Placeholders

New Features

• Liquid placeholders now available for all approver comments

Field Rules

Bug Fixes

• Fixed custom object lookup field options not loading in Field Rules