HawkEye by SweetHawk
Your app reviewed, maintained and supported
So you vibe coded a Zendesk app. Now what?!
The first version felt like magic. Keeping it secure and working is the hard part. HawkEye is our service that reviews your app, fixes what's wrong, then maintains and supports it on an annual plan.
Book a free 30-min callBuilt with any of these? This is for you.
- Zendesk App Builder
- Claude
- ChatGPT
- Cursor
- GitHub Copilot
- A contractor
Instant joy. Then the dread.
- Day 1"It works!"
- Week 1"Just one more feature."
- Week 3"Why did that break?"
- Month 2"Security wants a review."
- Month 6"Who built this?"
You're not building a simple website.
You're playing with customer and employee data.
A real example
A home-built app was quietly copying employee data into someone's personal Google Sheet. Nobody knew. Would you?
One app like that puts SOC 2, GDPR and ISO 27001 compliance at risk. We check where your app's data goes before your auditor does. And we're SOC 2 Type 2, GDPR and CCPA compliant ourselves.
SweetHawk apps are used by support teams at
From first call to looked after, in weeks.
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Whenever suits you
Free 30-minute app call
Tell us what your app does and where it's stuck.
Pick a time -
1–2 weeks
Review and quote
We check security, compliance, speed and ease of use. Then we send an obligation-free quote to fix, maintain and support it.
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Live in weeks
Fixed and live
One-off fee to get it fixed and deployed properly. Then it's covered by your support plan.
Standard
Annual support plan- Maintenance as Zendesk changes
- Bug fixes
- Business-hours support
- Annual app review
Premier
For business-critical apps- Everything in Standard
- Agreed SLAs on response times
- After-hours cover for critical issues
- Priority changes and improvements
Every app is different, so plans are quoted per app after the review.
Already solved?If one of our 17 apps already does the job, we'll tell you, and you can retire the custom code.
Our team has built for Zendesk, and only Zendesk, since 2015.
- 12,000+organizations
- 17apps
- #1Marketplace developer
- Premier Partner
SOC 2 Type 2
GDPR
CCPA
Zendesk teams and partners: say yes to the custom request. HawkEye has it covered.
Refer a customerCan't I just get AI to check it for me?
You can, but then the AI is marking its own homework. We know what breaks in Zendesk because we've fixed it in our own apps for 10+ years.
What if our app isn't worth saving?
We'll tell you, and point you to a better option, often one of our existing apps.
Will it be 100% secure?
No one can promise that. We'll make it a lot safer and tell you exactly where it stands.
Can we still make changes ourselves?
Once it's covered, changes go through us, so every update is tested and nothing breaks. It's still your app and your Zendesk.