Purpose built for Zendesk

SweetHawk Apps

Which SweetHawk App Changes the Game for Zendesk?
SweetHawk builds tools that do more with less. Automate task lists. Standardize workflows.
Eliminate manual overhead in projects, HR, and change management.
Build flexible, auditable approval flows. Ensure compliance.
Each one earns its place. Ready when you are.
Broadcast
Communicate critical updates & track who’s listening.
Future Tickets
Solve tickets now and schedule follow-ups for later
Notify
Tailored notifications for your tickets.
Recurring Tickets
Manage schedules to create tickets automatically.
Calendar
Stay on Track, Stay in Zendesk — With Integrated Calendars
Tasks and Sub-Tickets
Streamline Chaos — Track Every Detail with Tasks and Sub-Tickets
Survey
Turn Feedback into Fuel — Level Up Your Zendesk Surveys
Field Rules
Control form fields dynamically—show, hide or required
Kanban
Plan, prioritize, and deliver — all inside Zendesk.
Reminders
Set reminders to get notifications and emails at the right time
Timers
Enforce SLAs, OLAs & deadlines—down to the second
Approve
Smart Approvals in Zendesk—From Simple to Advanced
PowerActions
Supercharge your Zendesk macros with Power Actions
Liquid Placeholder
The fastest way to use Zendesk placeholders
Undo
Enable agents to undo changes on a ticket
Hide Ticket Fields
Keep your tickets clean — hide what’s not needed
New
Apps

SweetHawk Apps

Give Looking for ways to level up your Zendesk game?your team superpowers with the best workflow apps exclusively built for Zendesk.

Look no further — we’ve got a suite of powerful workflow apps designed to boost efficiency, streamline processes, and elevate your customer support experience.

For example, our Tasks app allows you to automate task lists and workflows across project management, change management, HR processes, and more. Say goodbye to confusing manual task management and hello to seamless productivity.

With our Approve app, you can easily create flexible, enforceable, and auditable approval workflows for any Zendesk process. From sales to support, you’ll ensure that all approvals are handled promptly and in an organized manner.

And that’s just the beginning! So sit back, grab some popcorn, and get ready for a lightning-fast overview of SweetHawk’s game-changing apps.