$2-$4 per agent per month
The Reminders app allows agents to set customized reminder messages for themselves and other team members that popup notifications and send emails at specified times.
Reminders will work on tickets in ANY state, including 'closed'. This solves the use case where you want to get back to a customer about something in say, 6 months time, but you don't want to keep their ticket open for that long because it would muddy your views and reporting. With Reminders, you can have your cake and eat it too! Mark the ticket as solved, and get the reminder in 6 months anyway.
Supported languages: 🇧🇷🇵🇹 Portuguese, 🇩🇪 German, 🇫🇷 French, 🇳🇱 Dutch, 🇪🇸 Spanish, and 🇯🇵 Japanese.
APP TIERS
Streamline reminders for teams of any size
What's included
For more advanced task tracking needs
What's included
OUR CUSTOMERS SAY THE NICEST THINGS
"Working with a multigenerational team, many less comfortable with technology, requires automation to ensure consistent task completion. SweetHawk streamlines processes with minimal agent input, and strengthens transparency between agents and end users. I strongly recommend the full suite of SweetHawk apps!"
"Great apps from the SweetHawk team. Tasks has become an invaluable part of our workflows. The support from the team is fantastic too!"
"We have received nothing but stellar support working with the SweetHawk team! The apps have been incredibly useful, and the team is super responsive in providing personalized, tailored support when needed. Really appreciated!"
$2-$4 per agent per month
