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Solutions
SweetHawk Solutions
CSAT & NPS Workflows
Transform Customer Insights with SweetHawk's Survey App
Approval Processes
Comprehensive, flexible, and auditable
Quality Assurance (QA) for Zendesk
Say goodbye to expensive, external QA systems.
HR Processes
HR for Zendesk with SweetHawk
SLA/OLA Enforcement
Get it right, every time
Client Onboarding in Zendesk
Client Onboarding in Zendesk
Project Management
Project management in Zendesk with SweetHawk
ITSM Change Management for Zendesk
Change Management, Simplified in Zendesk
Employee Service
Transform Employee Service with SweetHawk + Zendesk
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Pricing
Sales
Zendesk Apps
Get all Apps on our SweetHawk
Suite Plan
SweetHawk Zendesk Apps
Field Rules
Control form fields dynamically—show, hide or required
Approve
Updated
Smart Approvals in Zendesk—From Simple to Advanced
Kanban
New
Plan, prioritize, and deliver — all inside Zendesk.
Survey
Turn Feedback into Fuel — Level Up Your Zendesk Surveys
Tasks and Sub-Tickets
Streamline Chaos — Track Every Detail with Tasks and Sub-Tickets
Notify
Tailored notifications for your tickets.
Future Tickets
Solve tickets now and schedule follow-ups for later
Recurring Tickets
Manage schedules to create tickets automatically.
Calendar
Stay on Track, Stay in Zendesk — With Integrated Calendars
Reminders
Set reminders to get notifications and emails at the right time
Timers
Enforce SLAs, OLAs & deadlines—down to the second
Broadcast
Communicate critical updates & track who’s listening.
PowerActions
Supercharge your Zendesk macros with Power Actions
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