SweetHawk Blog
Get more out of Zendesk
Learnings, teachings and tips & tricks for you to save time, improve agent consistency & quality, extend auditability, improve business processes and to ultimately get more ‘bang for buck’ out of Zendesk.
Can I add additional ticket type options in Zendesk? Yes, here’s how:
There is a new way for you to add additional ticket type options in Zendesk using the SweetHawk Field Conditions app…
Give Zendesk SUPER POWERS with SweetHawk apps…
Whether you're needing to track your tasks better, get approvals faster or you simply need to remember to get back to that customer after you've closed their ticket... You're sure to find at least one of our apps that will improve your day to day efficiency in Zendesk.