The most installed suite of Zendesk apps.

Powerfully simple Zendesk Apps.

Seamlessly integrated with Zendesk. Purpose-built for teams of any size.
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Tasks and Subtickets
Simplify complex workflows, one task at a time
Kanban
Plan, prioritize, and deliver — all inside Zendesk.
Recurring Tickets
Manage schedules to create tickets automatically.
Field Rules
Live control of your agent ticket forms
Survey
Take Zendesk surveys to the next level.
Approve
The most powerful way to do approvals in Zendesk‍
Calendar
Turn Zendesk into a scheduling machine!
Notify
Custom popup Zendesk notifications for your tickets.
Reminders
Set reminders to popup notifications and get emails at specified times.
Timers
Enforce & Measure SLAs, OLAs with flexible workflows & reporting.
Hide Ticket Fields
Simply choose which ticket fields to hide from agents.
Future Tickets
Solve tickets now and schedule follow-ups for later.
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Trusted by 12,000+ organizations
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Faça o Zendesk voar.

‍SweetHawk is the most installed suite of Zendesk apps, trusted by thousands of teams to streamline workflows, automate tasks, and go further with what you already have.
Simple, powerful, self-service.
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‍See what’s possible — book a 10-minute demo.
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Making your complex workflows, work.

Why choose SweetHawk

Turn Zendesk into a true workflow engine.

Empower your support team to build powerful, automated workflows natively inside Zendesk — no extra platforms, no coding required.

Automate the busywork. Focus on what matters.

From approvals to reminders to recurring tickets, SweetHawk apps eliminate manual tasks so your team can focus on solving real customer problems.

Seamless integration, zero friction.

SweetHawk apps are built exclusively for Zendesk — meaning setup takes minutes, performance is reliable, and data stays where it belongs.

Save time on every ticket.

Our automation tools reduce clicks, delays, and rework — helping agents resolve tickets faster and managers gain instant visibility on progress.

Transparent, auditable, and secure.

Every action is logged, every change traceable. Keep your workflows compliant and your teams accountable with the SweetHawk Suite.

Trusted by 12,000+ businesses worldwide.

Join thousands of Zendesk teams using SweetHawk to streamline their operations, improve response times, and deliver better customer experiences.
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Power Up Employee Workflows
in Zendesk

Make Zendesk work harder for your people — SweetHawk helps you automate EX workflows like onboarding, change approvals, and quality checks in just a few clicks.
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Get the Suite

‍Transform Zendesk into a powerhouse of automation.

The SweetHawk Suite gives you every app we’ve ever built, and every one to come, in a single, simple subscription.

Over 15 deeply integrated tools that let you automate approvals, manage tasks, schedule actions, run surveys, enforce SLAs, and deliver flawless workflows without the friction. No bundles. No tiers. No confusion. Just everything, for one low per-agent price.

‍One Suite. Endless power.
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