

Zendesk Power Actions App
More powerful & reliable actions for your tickets.
14-day free trial
$50 / month

Say goodbye to webhook stress. Say hello to Power Actions.
Power Actions extends Zendesk, letting you perform actions that triggers and automations can not natively do. From setting the “From” email address and adding CCs to updating lookup fields, Power Actions gives you flexibility to build more powerful workflows.
Manually apply sets of actions to tickets from the apps panel, similar to how you would apply Zendesk macros. Or, build them into your workflows to run automatically at exactly the right moment.
Forget fragile and complex webhook setups — Power Actions provides a simple, no-code alternative that ensures every update is successful. With smart delivery handling behind the scenes, your actions always go through — giving you total confidence in your Zendesk workflows.
Features
Quick access – Select and apply Power Action directly from the right-hand ticket apps pane.
Automate actions - Automatically apply any action with any trigger or automation.
Liquid markup compatible - Use Zendesk placeholders & liquid functionality, to populate ticket fields.
Built for reliability - More dependable than webhooks, with built-in delivery handling to ensure updates always land.
Do things that triggers & automations can't:
Set the “From” email address
Add or remove CCs
Set the requester and organization
Define comment authors
Update single-line and multi-line text fields
Populate number and date fields
Modify multi-select dropdowns
Work with lookup fields
“SweetHawk has been an absolute godsend for us in terms of helping us manage our workflows.”
— Melanie Hobman, Managed Service Delivery Manager at Star21
“The integration of SweetHawk has taken Zendesk to the next level.”
– Ruthie Buckler, Special Projects Program Manager at Calvert County

Privacy & Security
We take your privacy & security seriously

Premier
Top-rated Zendesk apps provider

Flexible Billing
Credit card not required
Ready to get started? Install away or get in touch.
Your journey to enhance Zendesk with SweetHawk enterprise-ready solutions begins here: