Kanban

Plan, prioritize, and deliver β€” all inside Zendesk.

$5 per agent per month

β˜…β˜…β˜…β˜…β˜…4.9 / 5 stars on the Zendesk Apps Marketplace

Kanban integrated directly into Zendesk

Create unlimited Kanban boards. Seamlessly map your existing Zendesk dropdown fields into Kanban columns. Update tickets and cards from your Kanban view. Move cards between columns and watch your tickets update instantly. Add standalone cards for planning or brainstorming. Convert these into tickets. Perfect for ticket management, Project Workflows, Employee Experience, Sales, SLA monitoring, and more. Get the Kanban app today β€” or as part of the full SweetHawk Suite.

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"Working with a multigenerational team, many less comfortable with technology, requires automation to ensure consistent task completion. SweetHawk streamlines processes with minimal agent input, and strengthens transparency between agents and end users. I strongly recommend the full suite of SweetHawk apps!"

MW
Carly Adams
Enterprise Support
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"Great apps from the SweetHawk team. Tasks has become an invaluable part of our workflows. The support from the team is fantastic too!"

MW
Glenn Leach
Director of Operations
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"We have received nothing but stellar support working with the SweetHawk team! The apps have been incredibly useful, and the team is super responsive in providing personalized, tailored support when needed. Really appreciated!"

PM
Holly Vaughan
Customer Experience Leader

Kanban

Plan, prioritize, and deliver β€” all inside Zendesk.

$5 per agent per month

Broadcast
$1 per agent per month
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Display targeted popups or urgent interrupting alerts in the Agent Workspace, with full read and dismiss tracking.
Power Actions
$50 per month
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Expand what Zendesk triggers and automations can do with powerful actions, advanced field updates, and dependable workflow control.
Calendar
$6 per agent per month
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Schedule and manage events directly from tickets with two-way sync to Google and Microsoft calendars.